As the Service Provider, we respect your privacy and are committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Statement is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to us and our affiliates. This Privacy Statement describes the ways we collect information from and about you, who we disclose it to so  that you may decide whether or not to provide information to us, and how you can manage  your data. If you have any questions, you can contact us marketing@allocadence.com.

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By visiting our websites, or by otherwise providing your information to us via any other means, you are accepting and consenting to the practices described in this Privacy Statement. If you do not agree with our policies, your choice is not to use our website.

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The primary purpose of the website is to provide you information about our warehouse management and inventory management service as a software. This Privacy Statement, includes visitors to our websites who are not yet customers, those who become customers, as well as those who do not become customers; whether you upload information to our websites, download it, or are merely visiting our websites. You can choose not to provide certain information when using our websites, which may limit your ability to take advantage of many of its features.

1. WHAT DO WE COLLECT AND WHERE?

The information we collect depends on how you utilize our services. “Personal Information” or  “Personal Data” used in this Privacy Policy relates to identifiable information or to an  identifiable individual, which may include such things as your name, address, email address,  business contact details, IP address, or information gathered through your use of our services or sites. Our services do not ask nor require “Sensitive Personally Identifiable Information”  such as: social security numbers, racial or ethnic origin, political opinions, religion or other  beliefs, criminal background, credit card numbers, biometric identifiers, indirect identifiers, and  private health information or health-related data (defined in 45 CFR Parts 160 & 164 “HIPAA  Privacy Rule), collectively referred to as HIPAA and you should not use Sensitive Personally  Identifiable Information in connection with the use of the services.  

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Generally, we may collect information about you in the following manners: 

• Your use of the services;  

• You providing your personal information to us via chat, email or other written  correspondence, telephone calls, web-based forms, through the use of our website, our  service, or other means; 

• Automated technical means to collect information about all website visitors for example  by use of cookies and may include without limitation: geographic location and IDs of  your computer, mobile or other device; bandwidth used; system and connection  performance; browser type and version; operating system; referral source; length of  visit; pages viewed; IP address or other unique identifiers for your computer; and

• When you download and use our Apps, we may also collect additional information  about your devices used to access our services, including the hardware model, operating  system and version, mobile network, and time zone. 

Our Site 

When you visit our website or services, our server logs your IP address (unique network  addresses), the time and duration of your visit, and your view time and duration on our website  pages. If you arrive at our website by clicking a paid advertisement (including a paid search  engine result) or a link in an email, then we will capture information that tracks your visit from  that link. If you arrive at our website by clicking a non-paid source, such as a link in a non-paid  search engine result or an unsponsored link on another website, we may capture information  that tracks your visit from that source, to the extent we are able to do so. We may also capture  information about your computer system, such as your browser type and operating system. 

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We will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier. Cookies cannot be executed as code or used to deliver a virus. Other  servers cannot read them, and personal information cannot be gathered from them. They are  simply an identifier shared between you and us to allow us to improve the services we offer to  you through our website. If you do not wish cookies to be placed on your computer, they can  be disabled in your web browser. The option to do so is typically found in your browser’s  “security settings” section. However, please note, permanently disabling cookies in your  browser may hinder your use of our website as well as other websites and interactive services. 

Sensitive Information 

We will not intentionally collect or maintain sensitive personal identifiable information. We do not want you to provide any information regarding your medical or health condition, race or  ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive information.  Use of our services and sites does not require the use of sensitive information, and you should  not provide sensitive information when using our services or websites.  

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Functionality and automatically generated content that includes any confidential data will have  mechanisms to comply with the Family Educational Rights and Privacy Act. We will not use or  have access to confidential data from education records except in accordance with the  requirements established by the educational agency or institution that discloses that  information. Confidential data is defined as any data or information that is created, obtained,  accessed (via records, systems, or otherwise), received (from you or on your behalf), or used in  the course of its performance of the contract which includes, but may not be limited to any  data protected or made confidential or sensitive by the Family Educational Rights and Privacy  Act, outlined in 20 U.S.C. 1232g (“FERPA”). 

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We will never collect or maintain information from our sites from those we actually know are  under the age of thirteen (13), and no part of our websites are structured to attract anyone under the age of thirteen (13). In the event that we learn that we have collected personal  information from a child under the age of 13 without verification of parental consent, we will  delete that information as quickly as possible. If you believe that we might have any  information from or about a child under 13, please contact us at marketing@allocadence.com or +1 602-613-4434. 

 

Links to Third Party Websites

We may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from our practices and are not controlled by our and covered by this Privacy Statement. We do not make any representations about third-party websites. We encourage you to review their privacy policies before submitting your personal data.

 

Confidential Information

We agree not to use your Confidential Information except in connection with the performance or use of our services, as applicable, the exercise of our respective legal rights under the Software License, or as may be required by law. We agree not to disclose your Confidential Information to any third person except as follows:

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to our respective service providers, agents, investors, and representatives that we use to support our business, provided that such service providers, agents, or representatives agree to confidentiality measures that are at least as stringent as those stated here;

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to external systems or persons you have authorized for electronic data access via the system integration tools and APIs available in Allocadence;

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to law enforcement or government agency if required by a subpoena or other compulsory legal process, or if either of us believes, in good faith, that the others conduct may violate applicable criminal law as required by law;

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in response to a subpoena or other compulsory legal process, provided that each of us agrees to give the other written notice of at least seven days prior to disclosing Confidential Information under this subsection (or prompt notice in advance of disclosure, if seven days advance notice is not reasonably feasible), unless the law forbids such notice;

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if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change; or

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we may communicate with a customer through email using the customer’s personal contact information on file in our systems to inform the customer of new products, industry news, and about services or upgrades of our products.

2. WHAT DO WE USE THIS INFORMATION FOR?

Personal Information. We may use your information to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of the Website, recommend merchandise and services that might be of interest to you, to personalize your visit to our Website, and to enable us to review develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or abuses of our Website and to enable third parties to carry out technical, logistical or other functions on our behalf.

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Contact Information. We use visitor information to send information about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aides for our employees. Visitors are given the choice at the point when we request their information.

3. WEBSITE INFORMATION — USE

We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our Website.

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We use the visitors’ IP address to help diagnose problems with our servers, and to administer our Websites.

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We use cookies to help us maintain certain configurable items you can set on our sites.

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We use information you provide to us via telephone calls, chat, email, web forms and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, we will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that we collect about your web visits. Your telephone call may be recorded for training purposes and we may enter information you provide via telephone into our systems to use for the purposes described in this paragraph. We may share this information with third party resellers of Allocadence.

 

4. DISCLOSURE OF PERSONAL INFORMATION

Personal information we gather is for internal use only and will not authorize the release of this information to anyone (except to third party service providers who perform functions on our behalf but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure and as outlined in section 1 and 3 above.

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Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

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We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.

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Should a sale or merger involving us ever occur, collected customer information may be transferred along with the sale but the info will be treated in the same manner as set forth in this policy.

 

5. OPTING OUT OF COMMUNICATIONS

We give you an opportunity to choose to opt-out of your data being disclosed to third parties for a purpose incompatible with the purpose for which it was originally collected (except for meeting applicable legal requirements or permitting third party service providers who perform functions on our behalf), including your opting out of receiving future marketing mailings. We will not use your information to correspond with you about our services if you ask us not to. Please send your request to marketing@allocadence.com or write us at Compliance Officer, 515 E GRANT ST. SUITE 211 PHOENIX AZ 85004 or call us at +1 602-613-4434. Please note that it may take up to ten days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.

 

6. SECURITY OF YOUR INFORMATION

We are committed to utilizing industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with limited access. Visitor textual information is encrypted during transmission, our company databases are accessible only by our employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with us; however, we cannot guarantee that the information submitted or transmitted will be completely secure.

 

7. DATA INTEGRITY

Personal data we collect is relevant for the purposes for which it is to be used. We take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

 

8. RIGHT TO ACCESS YOUR PERSONAL INFORMATION

If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at marketing@allocadence.com, and we will take steps to correct or delete the information, or restrict its use, as appropriate. You may also (1) access any of your data that we collect and maintain or (2) correct, update, or delete your personally identifiable information maintained by us by contacting us at marketing@allocadence.com. 515 E GRANT ST. SUITE 211 PHOENIX AZ 85004 or call us at +1 602-613-4434. We will try to promptly respond to all requests and in all cases thirty days. To protect your information, we may require a customer to take reasonable steps to verify their identity prior to processing any requests.

 

9. VERIFICATION

We utilize the self-assessment approach to assure its compliance with this Privacy Statement. We regularly verify that the Privacy Statement is accurate, comprehensive, distributed, and completely implemented. We conduct our self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place. A statement verifying this self-assessment is signed by a corporate officer or other authorized representative at least once a year.

 

10. INQUIRIES OR COMPLAINTS

If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at marketing@allocadence.com, or write to us at Compliance Officer, 515 E GRANT ST. SUITE 211 PHOENIX AZ 85004 or call us at +1 602-613-4434. We will investigate the matter and are committed to resolve any privacy concerns that you may have.

 

11. CHANGES

Our business changes constantly and our Privacy Statement may also change from time to time. We will post our privacy policy on this page prior to the changes becoming effective, and where appropriate notify you by email. You should check our website frequently to see recent changes, however, we will never materially change our policies and practices to make them less protective of personal information collected in the past without your prior consent. This Privacy Policy was last updated on March 7, 2023. For previous versions of this Privacy Policy, please email us at marketing@allocadence.com.

 

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS  

This Privacy Notice for California Residents (“CCPA”) supplements the information contained in  Allocadence’s Privacy Policy. This CCPA Notice only applies to Allocadence customers and other  applicable persons who reside in the State of California. The CCPA provides you the right to  request information about how Allocadence collects, uses, and discloses your personal information.  And it gives you the right to access your information and request Allocadence delete that  information. Finally, the CCPA provides the right to not be discriminated against for exercising  your rights. Any terms defined herein have the same effect as the California Consumer Privacy  Act of 2018.  

 

1. Your rights  

The CCPA provides California residents with certain rights regarding their personal information.  This CCPA Notice describes Your CCPA rights and how You may exercise them. Please note,  these rights may not always apply in all cases. 

 

2. Right to Access 

You have the right to request the disclosure of certain information about Allocadence’s collection  and/or use of your personal information over the past 12 months. Once your verifiable access  request is received and verified, Allocadence will disclose to you at a minimum the following  information: 

 

• The categories of personal information Allocadence collected about you. 

• The categories of sources for the personal information Allocadence collected about you. 

• Our business or commercial purpose for collecting that personal information. 

• The categories of third parties with whom Allocadence has share that personal information.

• The specific pieces of personal information Allocadence collected about You 

• If Allocadence sold or disclosed Your personal information for a business purpose, two  separate lists disclosing: 

  • sales, identifying the personal information categories that each category of  recipient purchased; and

  • disclosures for a business purpose, identifying the personal information  categories that each category of recipient obtained. 

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3. Right to Opt-Out 

Allocadence does not sell your personal information, and as such, Allocadence has not included a “Do  Not Sell My Personal Information” link on its site. However, under the CCPA, you have the right  to opt out of the sale of your personal information by other entities with whom you do  business. Any practice changes will be reflected in an update to this CCPA Notice, and Allocadence  will take any other necessary action to comply with applicable law. 

 

4. Right to Request Deletion 

You have the right to request that Allocadence delete any of your personal information that Allocadence  collected from you and retained, subject to certain exceptions. Once Allocadence receives and  confirms your verifiable consumer request, Allocadence will delete (and direct its service providers  to delete) your personal information from its records, unless an exception applies. A deletion  request may be denied if retention of such information is necessary for Allocadence or its service  provider(s) to: 

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• Complete the transaction for which Allocadence collected the personal information, provide  a good or service that You requested, take actions reasonably anticipated within the  context of Our ongoing business relationship with You, or otherwise perform Our  contract with You. 

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal  activity, or prosecute those responsible for such activities. 

• Debug services to identify and repair errors that impair existing intended functionality. • Exercise free speech, ensure the right of another consumer to exercise their free speech  rights, or exercise another right provided for by law. 

• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §  1546 seq.). 

• Engage in public or peer-reviewed scientific, historical, or statistical research in the  public interest that adheres to all other applicable ethics and privacy laws, when the  information’s deletion may likely render impossible or seriously impair the research’s  achievement, if You previously provided informed consent. 

• Enable solely internal uses that are reasonably aligned with consumer expectations  based on Your relationship with us. 

• Comply with a legal obligation. 

• Make other internal and lawful uses of that information that are compatible with the  context in which You provided it. 

 

5. Right to Equal Services and Prices

Allocadence will not discriminate against You for exercising any of Your CCPA rights. Unless  permitted by the CCPA, Allocadence will not: 

• Deny You goods or services. 

• Charge You different prices or rates for goods or services, including through granting  discounts or other benefits, or imposing penalties. 

• Provide You a different level or quality of goods or services. 

• Suggest that You may receive a different price or rate for goods or services or a different  level or quality of goods or services. 

 

6. Exercising Your Rights 

To exercise the access, data portability, and deletion rights described above, please submit a  verifiable consumer request to Allocadence by either: 

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• Emailing Us at: marketing@allocadence.com, or 

• Calling Us at +1 602-613-4434 or 

• Sending a letter to Us at PO BOX 47179, Phoenix, Arizona 85068 ATTN: CCPA Request. 

 

In Your request, You need to provide enough information that allows Allocadence to reasonably  verify that you are the consumer that Allocadence collected information about. 

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Allocadence endeavors to respond to all verifiable consumer requests within forty-five (45) days of  its receipt. If Allocadence requires more time (up to 90 days), Allocadence will inform You of the reason  and extension period in writing, and/or explain the reasons Allocadence cannot comply with a  request, if applicable. Any disclosures Allocadence provides You will only cover the 12-month period  preceding the verifiable consumer request’s receipt and will be in a format that is readily usable  and should allow You to transmit the information from one entity to another entity without  hindrance. 

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Allocadence does not charge a fee to process or respond to your verifiable consumer request unless  it is excessive, repetitive, or manifestly unfounded. If Allocadence determines that the request  warrants a fee, Allocadence will provide you with the reason for that determination as well as a cost  estimate before completing your request. 

 

7. Other California Privacy Rights 

California Civil Code Section § 1798.83, the “Shine the Light” law, permits users of Allocadence’s site  that are California residents to request certain information regarding our disclosure of personal  information to third parties for their direct marketing purposes. To make such a request, please  send an email to marketing@allocadence.com.